Housekeeping Room Attendant

$125.00

Course Description

Housekeeping room attendants ensure the comfort and security of guests by attending to the cleanliness, organization, and presentation of guest rooms and public areas. The Housekeeping Room Attendant course delivers the skills and knowledge needed to be an effective housekeeping room attendant in the Canadian tourism sector. Learning content is based on Housekeeping Room Attendant National Occupational Standards, developed in consultation with industry experts and practitioners.

What you will learn

Emerit Housekeeping Room Attendant eLearning is divided into eight modules, covering professionalism, guest relations, safety, security, preparing for a shift, and cleaning tasks from guest rooms to property facilities. The course takes approximately 8.5 hours to complete.

Modules include:

• Orientation
• Guest Relations
• Safety
• Security
• Organizing Your Shift
• Cleaning Basics
• Cleaning Guest Rooms
• Cleaning Property Facilities and Laundry

Important Information

Along with the Housekeeping Room Attendant National Occupational Standards, the Housekeeping Room Attendant course can be used as a resource for professional development and to prepare for a career in the occupation. Professional Certification is available at emerit.ca.

Upon completion of all modules, learners will receive a Certificate of Achievement.

By purchasing this course, you consent to having your first and last name shared with our partner Emerit (Tourism HR Canada).