Workplace Essentials

$125.00

Course Description

Workplace Essentials delivers the skills and knowledge that employers are looking for, and that new workers need to enter the workforce and enjoy a successful career in the Canadian tourism sector. Workplace Essentials was developed in collaboration with tourism employers, professionals working in the sector, and human resources experts.

What you will learn

Emerit Workplace Essentials eLearning is divided into nineteen modules, covering Canadian workplace culture, communication skills, professionalism, customer service, thinking skills, and more. The course takes approximately 10 hours to complete.

Modules include:

• The Canadian Workplace
• Communicating on the Job
• Professionalism
• Meeting Employer Expectations
• Building Positive Workplace Relationships
• Being a Customer Service Star
• Thinking Skills
• Taking Initiative
• Managing Challenges in the Tourism Workplace
• Adaptability
• Canadian Tourism Sector
• Starting Your Career
• Sustainability
• Balancing our Work and Life
• Health and Safety
• Time Management
• Working with numbers and Money
• Working with Information and Technology
• Security

Important Information

Workplace Essentials can be used as a resource for professional development and to prepare for a career in the Canadian tourism sector. Training and professional certification are available for other tourism related occupations based on National Occupational Standards. To learn more, visit emerit.ca.

Upon completion of all modules, learners will receive a Certificate of Achievement.

By purchasing this course, you consent to having your first and last name shared with our partner Emerit (Tourism HR Canada).